Terms of Service
Version tos-2026-04-02-v1 • Effective 4/2/2026
Plain-language summary
These Terms govern access to Exchange services, including account tools, wallets, token-related features, manager referral dashboards, analytics surfaces, and API-based capabilities. You agree to use the platform lawfully, protect your credentials, complete verification checks when required, and accept that blockchain transactions are generally final. Fees and taxes may apply depending on your usage and jurisdiction.
Effective date and version
Effective Date: 2026-04-02. Version: tos-2026-04-02-v1.
Who we are and contact information
Exchange is operated by [PLACEHOLDER: Legal Entity Name]. Contact: [PLACEHOLDER: support email], [PLACEHOLDER: registered address].
Eligibility and account requirements
- You must be at least [PLACEHOLDER: minimum age].
- You must provide accurate registration details and keep them current.
- You are responsible for account credentials and security controls (including 2FA).
KYC/AML and identity verification
We may require identity checks, sanctions screening, source-of-funds information, and ongoing monitoring to comply with anti-money laundering, counter-terrorist financing, and sanctions obligations.
User responsibilities and acceptable use
- Use services only for lawful purposes.
- Promptly report unauthorized access or suspicious activity.
- Respect technical limits and security controls.
Prohibited activities
- Fraud, market abuse, identity misuse, or deceptive activity.
- Sanctions violations or use from restricted jurisdictions where prohibited.
- Unauthorized access, reverse engineering, or exploit attempts.
- Automated bots where explicitly restricted by product rules.
Service availability and maintenance windows
Service uptime is not guaranteed. Planned maintenance, emergency patches, and external provider outages may affect availability. We may suspend specific features to protect users or infrastructure.
Fees, pricing, and taxes
- Applicable fees are shown in product UI and/or linked fee schedules.
- Network fees may vary and are outside our direct control.
- You are responsible for tax reporting and liabilities in your jurisdiction.
Token-related risks and no investment advice
Digital assets are volatile and may lose value. Platform materials are informational only and do not constitute investment, legal, tax, or financial advice.
Wallet and transaction finality disclaimers
Blockchain transactions are generally irreversible once confirmed. You are responsible for destination addresses, chain/network selection, and transaction details before submission.
Third-party services and links
Some features depend on third-party infrastructure, analytics, identity providers, and external links. Third-party terms may apply independently.
Intellectual property
Platform code, branding, and materials remain owned by Exchange or licensors. You receive a limited, revocable right to use services under these Terms.
Suspension, restriction, and termination rights
- We may suspend or restrict access for security, legal, or risk reasons.
- We may terminate accounts for material violations or legal obligations.
- You may close your account subject to unresolved compliance or payment obligations.
Limitation of liability and disclaimers
Services are provided on an "as available" basis. To the maximum extent permitted by law, [PLACEHOLDER: liability cap language] applies.
Indemnification
You agree to indemnify and hold harmless Exchange and affiliates for claims arising from your misuse, unlawful activity, or material breach of these Terms.
Governing law and dispute resolution
Governing law: [PLACEHOLDER: jurisdiction]. Venue/arbitration forum: [PLACEHOLDER: court or arbitration body]. Consumer mandatory protections may still apply.
Changes to terms and user notification process
We may update these Terms. Material updates will be notified via in-app notice, email, or account dashboard, with reasonable lead time where required by law.
Support and complaints handling
Support channel: [PLACEHOLDER: support portal URL/email]. Complaint escalation path: [PLACEHOLDER: escalation process].
Related policies: Privacy Policy and Cookie Policy.
Table-ready definitions
| Term | Plain-language definition | Why it matters |
|---|---|---|
| Platform | Exchange web app and related services. | Defines scope of services. |
| User | Any person/entity using the platform. | Defines responsibilities. |
| Account | Registered user profile and credentials. | Controls access/security. |
| Wallet | Interface for asset balances and operations. | Transaction handling and risk. |
| Digital Asset | Token/crypto representation on supported networks. | Risk/volatility disclosures. |
| API Services | Programmatic platform endpoints. | Usage limits and abuse controls. |
| Sanctions | Applicable trade and restrictions lists. | Compliance obligations. |
| Force Majeure | Events beyond reasonable control. | Service interruption context. |
Compliance checklist
- Contains KYC/AML and sanctions compliance disclosures.
- Includes token risk and no investment advice disclaimer.
- Includes wallet finality and transaction responsibility notice.
- Includes liability, indemnity, dispute and change-notice sections.
Frontend implementation notes
- Provide sticky anchor navigation on desktop and compact anchor menu on mobile.
- Render Last Updated component from version/effective date.
- Keep PDF button as placeholder until legal export is wired.
- Signup checkbox text: I agree to Terms of Service.
- For mobile, use collapsible sections with one-line summaries by default.
Open legal placeholders
- [PLACEHOLDER: Legal entity name]
- [PLACEHOLDER: Registered address]
- [PLACEHOLDER: Support email and escalation contact]
- [PLACEHOLDER: Governing law and dispute forum]
- [PLACEHOLDER: Liability cap wording approved by counsel]